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Terms & Conditions

Melbe Creations by Melissa Burness maintains all the rights to the designs.  All designs are protected by a Copyright. 

Store & Shipping Policies

  1. Please note that upon check out you will be offered several shipping options.  If you do not see the option you are looking for, I will be happy to upgrade your shipping at an additional charge. Please use the contact form for a quote on upgraded shipping. 
  2. All domestic shipments are insured for damages of lost shipment. International shipments can only be ensured by shipping via USPS Priority Mail. 
  3. Melbe Creations cannot guarantee or be held responsible for shipping transit times.  Once a package has been shipped I have absolutely no control over the shipment. 

    If you have a critical arrival date I recommend using USPS Priority Mail Express (1-3) day transit time.  It is the only form of shipping that has a money back guarantee on delivery times.  

  4. I will make every effort to ship your order within 3 -5 business days of purchase. I will email you if I am unable to ship within the stated time frame.
  5. Please undersatand I am an independent artist and do not keep a large inventory. If you wish to purchase higher quantities please contact me for a quote on lead time.  Wholesale pricing is reserved for retailers who regularly place large orders for retail purposes only.  I am not a mass producer/manufacturer and cannot afford to offer discounts for one time purchases 
  6. I will be happy to drop ship. Please note if shipping to multiple addresses additional shipping charges may be necessary. Shipping costs are based on shipping to one address.
  7. INTERNATIONAL SHIPMENTS:   Please note that your country may require you to pay import duty tax and fees.  The purchaser is responsible for these taxes and fees as they are payable to your country and not incorporated into shipping cost because shipping costs are payable to the country of origin, in this case the United States.  Some countries provide relief to these charges.  Contact your country’s customs office for all the information regarding importing fees and relief of said fees.  I cannot control or be held responsible for customs delays. 

Damaged Shipments

  1. Damaged shipments are replaced at no charge immediately upon receipt of photos of damaged packaging and items.
  2. A photograph of the damage shipment is required for insurance purposes.  Failure to provide photographic evidence may result in rejection of you refund request.
  3. Request for return of damaged shipment must be requested within 5 days of product receipt.

 

Returns

  1. Return requests must be made within 5 days of product receipt.
  2. Orders over $100 are subject to a 50% restocking fee.
  3. You are responsible for the all shipping costs.
  4. Upon receipt of your return in pristine condition, I will credit your account.

 

Custom Requests

  1. You may custom request any of my designs in any of the products I offer. 
  2. Simply go to my portfolio page https://www.kaleidoscopephotoart.com/photo_gallery.php list the title of the design and the product you would like to order in the contact page https://www.kaleidoscopephotoart.com/help.php?section=contactus&mode=update
  3. I create a custom listing for you, and upon receipt of payment will be begin processing your order. 
  4. There are no returns on custom requests.

 

Wholesale Membership Pricing 

  1. To achieve discounted pricing you must sign up for an account and select a membership.
  2. Wholesale Membership is reserved for business on-line and/or brick and mortar establishments.  To achieve wholesale pricing you must register by creating an account and sign up for wholesale membership. To achieve wholesale pricing you must register by creating an account and sign up for the desired membership. 
    1. A website and proof of business ownership are required in order to be approved for wholesale pricing.  This pricing is only available to legitimate businesses who wish to sell my product or are looking to have your item transformed onto one of my products.    If you do not have a website other documentation will be required. 
    2. Wholesale pricing in based on minimum quantities and varies per product.  Please feel free to contact me  if you require specific information.  Not all products  are listed with wholesale, but I am happy to create wholesale  pricing for you.
    3. Clearance items, greeting cards, prints and framed prints are exempt from volume discounts.
    4. Lead times will vary depending on the quantity and items ordered.  Large orders could take 2-4 weeks to process.
    5. You must be signed in to your account in order to see the wholesale costs and discounts.
    6. If I am able to achieve more cost efficient shipping method I will credit your account.
    7. Payment for orders is due upon order placement.  I am an individual artist and do not offer payment terms. 
    8. Upon completion of your profile your request for wholesale pricing will be reviewed and you will be notified via email if your request has been approved.  In some cases more information may be requested prior to approval.
    9. Melbe Creations by Melissa Burness maintains all the rights to my designs.  All designs are protected by a Copyright.   It is absolutely prohibited to market my designs as your own.  I will take legal action on any misuse or misrepresentation of my intellectual property (designs).   You of course reserve all rights you’re your images and design.
    10. By clicking SUBMIT to create your account you are accepting all terms and conditions that apply
  3. BEMIDJI Wholesale Membership
    1. All of the terms above apply to a Bemidji Wholesale membership.  The only difference is that shipping is not included in the cost and will be picked up by the purchaser.
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